Agent-assisted & self-service phone payments for Amazon Connect and Salesforce Service Cloud Voice
Our service solutions allow you to outsource the job of capturing credit card information and minimize your exposure to the PCI-DSS when taking payments over the phone
Sign up for your free trial via AWS Marketplace and start securely processing cardholder data in less than an hour
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Accelerated PCI-DSS Compliance
It's not just easy to use software, it's a state of mind for a cloud based world.
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Out-of-Box PCI Compliance
Straightforward implementation. Get your contact center PCI compliant in hours, not months. We invite you to take a free trial because we are confident of our products value-add.
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Pay As You Go
Consumption-based model through the AWS Marketplace, based on transactions, no licensing fees or contracts. Long-term commitments are a thing of the past. Pay only for what you use.
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Worldwide Scalability
Available globally, with data residency, and is scaled along with your usage. Integrates with any Payment Provider.
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Instant Connection
Self-managed implementation. Just click and connect. Reduce the Average Handling Time per agent. Our team is on standby if you need any help.
Solution
PAYLINE
Payline allows you to effectively manage the risk of accepting credit cards over the phone
SequenceShift's integration with the cloud-based contact center, Amazon Connect, reduces the scope of PCI-DSS compliance and optimizes your customers' journey. The Payline solution is payment vendor independent and is available globally.
SequenceShift technical documentation is available when you sign up for a test facility via AWS Marketplace. Access the documentation and start taking secure agent-assisted contact center payments here.
SECURE PAYMENTS IVR
Self-service payments for Amazon Connect
Secure Payments IVR removes your environment from PCI-DSS scope when your customers make self-service payments over the phone. Captured payment information gets encrypted, sent via SequenceShift to your preferred payment provider. You remain in full control of the IVR flow. Access the best of both worlds; the ultimate in flexibility and power from Amazon Connect and industry grade PCI-DSS security from Secure Payments IVR by SequenceShift.
Secure Payments IVR technical documentation is available when you sign up for a test facility via AWS Marketplace. Access the documentation and start taking secure self-service payments with Amazon Connect here.
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